Ticketing management refers to the process of organizing, tracking, prioritizing, and resolving customer requests, issues, or service inquiries through a structured system of tickets. Each “ticket” represents a specific query or problem raised by a customer, employee, or user, allowing support teams to manage interactions efficiently. Ticket

The Government of Andhra Pradesh has taken a significant step toward digital resilience with the establishment of a state-of-the-art Disaster Recovery Hub in Tirupati. Under the leadership of N.Chandrababu Naidu, the state has consistently emphasized the importance of technology-driven governance and digital infrastructure development. The facility